Concierge

For questions, contact your Conductors Pass Concierge.

conductorspass@nashvilleyards.com | 615-622-4070


Member Benefits

As a Conductors Pass Member, you have access to exclusive offerings that can be enjoyed year-round at Nashville Yards.

  • Access to a dedicated Conductors Pass Concierge
  • Complimentary valet parking at Grand Hyatt Nashville and The Union Station Nashville Yards*
  • Premium room accommodations at Grand Hyatt Nashville and The Union Station Nashville Yards, including preferred pricing, complimentary upgrades, and access to the Grand Club Lounge at Grand Hyatt Nashville. Conductors Pass members may contact the Concierge to reserve a stay or book directly online at Grand Hyatt Nashville or The Union Station Nashville Yards**
  • Preferred pricing and placement for catering needs and events at Grand Hyatt Nashville and The Union Station Nashville Yards**
  • Pre-sale options for events such as wine dinners, chef experiences, holiday activations, and others at Grand Hyatt Nashville and The Union Station Nashville Yards**
  • Enhanced spa experiences and preferred pricing at R+R Wellness Spa at Grand Hyatt Nashville**
  • Priority dining reservations at:**
    • The Nashville Grange | Refined Tennessee-to-table fare at Grand Hyatt Nashville
    • lou/na | One of Nashville’s highest rooftop bar and lounge at Grand Hyatt Nashville
    • Aurum | Elegant lobby bar offering fine cocktails, spirits, and live music at Grand Hyatt Nashville
    • Stationairy | An inspired modern American bistro at The Union Station Nashville Yards
    • The Bar Car | Lobby bar featuring Tennessee spirits, small plates, and live music at The Union Station Nashville Yards
  • Quick pass access to The Pinnacle, the state-of-the-art indoor live music and event venue at Nashville Yards
  • Four pre-sale opportunities each year for concerts or shows at The Pinnacle***

Grand Hyatt Nashville

The Union Station Nashville Yards

The Nashville Grange at Grand Hyatt Nashville

Stationairy at The Union Station Nashville Yards

The Pinnacle Live Music and Event Venue Operated by AEG Presents

R+R Wellness at Grand Hyatt Nashville

lou/na at Grand Hyatt Nashville

The Bar Car at The Union Station Nashville Yards

Aurum at Grand Hyatt Nashville

Grand Club Lounge at Grand Hyatt Nashville

Explore Nashville Yards

Nashville Yards is a 19-acre mixed-use development located in the heart of downtown Nashville. The walkable, urban community features high-end hospitality offerings, including Grand Hyatt Nashville and the historic Union Station Nashville Yards; The Pinnacle, a state of the art, indoor live music and event venue developed in partnership with AEG and operated by AEG Presents; over 2 million square feet of Class-A+ highly amenitized office space , which includes two towers anchored by Amazon, a creative office building anchored by Creative Artists Agency, and Pinnacle Tower, a multi-tenant tower anchored by Pinnacle Financial Partners and Bass, Berry & Sims; The Emory and The Everett, 670 luxury condominium residences for sale and multi-family residences for lease across these two towers; The Goddard School, a 260 child accredited education center; and a wide variety of exceptional restaurants along with retail, fitness, cinema, healthcare and entertainment offerings. The development will have 7+ acres of open plazas, courtyards, and green spaces, including the Ascension Saint Thomas Landing.

To learn more about Nashville Yards, visit www.nashvilleyards.com or follow @NashvilleYards on X and Instagram.

Nashville Yards

Nashville Yards

Ascension Saint Thomas Landing

Class A+ Pinnacle Tower

Amazon Towers I and II

The Pinnacle Live Music and Event Venue Operated by AEG Presents

The Pinnacle Live Music and Event Venue Operated by AEG Presents

Earls Nashville At The Pinnacle Live Music and Event Venue

Amenity Deck at Amazon Towers I and II

Creative Artists Agency Class A+ Creative Office Building

Class A+ Pinnacle Tower

Ascension Saint Thomas Landing

Experiential Cinema

The Everett and The Emory Residential Towers

*Exclusively for overnight stays, meetings, and restaurant/bar patronage at the hotels. Members need to present their Conductors Pass card to receive benefits.

** Based on availability – restrictions may apply, including blackout dates.

***Concerts and shows for pre-sale options have yet to be determined but will be communicated to Conductors Pass members at a future date.

Valid through January 2026. The Conductors Pass is issued by Nashville Yards (“NY”) entitling the holder to certain benefits at the sole discretion of NY. Discounts do not apply to gratuities or service charges. Other restrictions may apply. Benefits are personal to and intended solely for the use of the recipient. Identification may be required. The card is non-transferable and invalid after the expiration date. NY reserves the right to modify or cancel this program at any time, for any reason.